Based
in Hong Kong, TUTrader Trading Company (TUTrader.com) is a leading worldwide
multi-channel cataloger, retailer, and distributor of action figures, animations,
model kits, miniatures and collectibles. Founded online in 2005, TUTrader.com
offers over 1,000 licensed products.
We’d like to hear from you! We have streamlined our customer service process in
order to answer your questions more quickly. Please reference the list below for
the appropriate method to contact us. Due to the recent volume it is taking us
longer than expected to answer your emails. Please be patient as we work as hard
as we can to get an answer to your inquiries.
TUTrader.com
P.O. Box No. 47169
Morrison Hill Post Office
Hong Kong
Ph: (852) 3157-3432
Press/Media
Contacts
Founder and CEO: Grace Yau
grace_yau@tutrader.com
Customer
Service Inquiries
Please contact our Customer Service
enquiry@tutrader.com for the following
topics.
Change your Shipping Address
Int'l Shipping Quotes / Combine Shipping Quotes
Damaged Product
Merchandise Returns
General inquiries
Customer
Service Inquiries
Please contact our Customer Service
enquiry@tutrader.com for the following
topics.
Change your Shipping Address
Int'l Shipping / Combine Shipping
Damaged Product
Merchandise Returns
General inquiries
Wholesales Inquiries
Retail store owners with questions about their wholesale
order(s) or placing a wholesale order should email
wholesales@tutrader.com